We have come across many publishers’ feedback where we have closely observed that new publishers often have a lot of queries about payment methods or how the payment system works on the Admitad panel.
The process is quite simple: you receive payment based on your actions (generating sales/leads) on the advertiser’s website. But there are various elements that are often skipped without considering the importance and its effect on your payment process.
It is necessary to pay attention to the below-mentioned FAQs that we have prepared for you to tackle the payment issue you have encountered anytime:
1. Always add a payment method to your account: Once you have signed up as an affiliate on the Admitad Platform, first and foremost, complete all the account details, especially the payment method. You may have some questions like how should I add a payment method, you need to fill up your bank account details where you want to get the payment for your performance. Secondly, you might wonder what to fill in when you don’t have a registered GST number or SAC code. We have an explanation in our help centre, for all the required details. Next, you may ask why affiliate networks need your tax information? Since we are all liable to pay income tax as per the country’s laws, we need to fill our partner’s details with whom we are dealing or working for your regular business practices.
If you wish to know more about Admitad Payment methods, go to the help centre.
2. Duration of receiving a payment: Affiliate marketing works on a certain structure which defines the regular work process and timelines for every step. We have come across a few queries where it happens that once the publisher sends a user to the advertiser’s site and his referral makes the final action, they immediately raise a ticket asking how long it will take to get paid? But here we need to understand the workflow & the role of advertiser’s confirmation about the particular sale or user action.
3. Funds Withdrawal: Now that your payment method is set and the payments are ready to be processed, the next step is how can you withdraw your money!
Before heading towards withdrawing your money, you should have done the basic checks, such as minimum threshold and other criteria. Admitad usually makes payment on a weekly basis once the publisher clicks on funds withdrawal.
4. Status of Payment: Usually, you would have found these four statuses in your dashboard. Let’s see what these statuses have to say about your payment.
On hold– It appears until the advertiser processes your actions on its affiliate programs.
Approved– The order is liable for payment. Within 24 hours, the commission will be shown under balance details on your dashboard for withdrawal.
Declined-there are various reasons that your actions got rejected. Sometimes due to violation of rules or criteria, customer order got cancelled or returned, actions were brought from any other country/area or maybe you have placed a bulk order.
Awaiting advertiser’s payment– this situation occurs rarely when the advertiser confirms the action but the program balance is insufficient to pay the reward. Check the help centre for more details on this.
We hope this sums up most of your concerns. If you still have any question, feel free to write to us at firstname.lastname@example.org or you can connect with your personal account manager any time.